Replies to This Discussion

ICountantPermalink Reply by Mary Adams on August 9, 2011 at 12:19pm

Thanks for a great presentation Raj!

 

Here is the comment stream from your talk:

 

Matthew Loxton: I am very curious as to why HR departments aren't more visible in this terrain.

Edna Pasher: HR people left it to the IT paople. They missed the opportunity!

Claus: But the solutions are often It-oriented and not HR oriented

Edna Pasher: Too bad!

Edna Pasher: IT should be only the support for people who want to share and create knowledge together!

Claus: a misfit which still resits from the beginning of knowledge management and which is hard to overcome

Matthew Loxton: Claus, right - I usually describe KM as only 20-30% technology, and 70-80% people factors, and HR should be all over that, but I don't see them anywhere - even on the recruitment side they aren't really tracking intellectual assets

Edna Pasher: Understanding why people volunteer is a KSF

Matthew Loxton: I like this view of Ba

Peter Spence: HR should be a key player in the field, yet still lagging - developing HC competencies, leveraging HC, developing RC (both externally and internally) - all people based - the challenge is to raise awareness and engagement

Claus: if we are able to show the value contribution of the different KM activities, the focus could change more to HR

Matthew Loxton: What about "time" as a Ba space?

Claus: HR is ofte also not seen as part of Knowledge Management

Matthew Loxton: Claus, yes, although as the KM guy, I see them as being part

Edna Pasher: FTF is important in communities!

Laurie Lock Lee: HR tend to have their own issues in their transactional space e.g. payroll, recruitment, HR rules etc...

Claus: many organizations do not see what they are still doing in km

Mary Adams: This is why the IC perspective is important--helping everyone see the system as being human, structural, relationship and strategic--it really is a holistic system

Laurie Lock Lee: Most of them would rather be in this space...but have to resolve their transactional issues first

Katrina Pugh: Great model. At Intel we started with Capacity building because we were resource constrained

Matthew Loxton: Laurie, yes, they seem to get trapped in the purely transactional stuff and then don't invest the time and skills in taking a strategic view

Laurie Lock Lee: HR tend tomeasure competencies by adding up individual competencies...they ignore the social connections (relationship caital)

Matthew Loxton: Raj, do you reward the team in the techfest, or the individual, and what reward are you using?

Peter Spence: Agreed Laurie

Claus: yes matthew, it is import to show the strategic perspective of km, but then we have to deliver also practical solutions

 

Lots of interesting ideas here!

 

Permalink Reply by Raj Datta on August 9, 2011 at 1:25pm

Thanks for the comments.  I have to say that partnership with HR was key - from the formulation of the KM Function and its charter to tieing together strategic initiatives,  and I worked with 2 HR Heads during this course that were open minded and collaborative - we shared many ideas and supported each other.

 

Regarding Time as Ba, sorry, haven't thought of that, so can't share any views.

 

Regarding Rewards in the Techfest, yes each contest resulted in rewards, which was a combination of trophies/goodies/indirect benefits and recognition like presenting at a conference, having your TechWork presented/demoed to Senior Managment, etc.  This was on top of the benefit of building reputation with peers. Even the best Knowledge Safaris were awarded.  Each Knowledge Safari team was given a small budget from which they could create their own specific contests and Awards as well.  The judging was a combination of expert judges and open voting.

 

 

Permalink Reply by Leif Edvinsson on August 11, 2011 at 6:41am

Hello Raj, very good. Especially your twists on Ecosystem and Neurons. So now:  How do we address the Fincancial Crises 4.0 with our collective intelligence on IC?

Happy IC Future

Leif