I am a senior management consultant with 30 years experience in identifying costs, time losses, productivity costs and disengagement caused by the best-practice gaps and the failure to use best-thought practices related to knowledge, collaboration, processes and employee engagement.
My background is predominantly in large information technology projects ($100m+) working in multi-billion dollar organisations (Telstra, Australia Post, Westpac, Department of Premier and Cabinet, National Australia Bank and more).
I am one the first people in the world to systematically and defensibly show how time spent on knowledge, collaboration, process and engagement (intangibles) actually creates financial value (revenue) and allocates costs. I've also developed new branches of management science to show how much an organisation could reduce its costs, improve its productivity, revenue, retention and productivity by better managing intangibles.
I commenced lecturing in Statistics at the age of 18 and am an actuarial scholarship holder. I have pioneered new branches of management science (intangible management, intangible economics, intangible finance, intangible accounting - detailed in my award winning books published by Academic Press: Intangible Management: Tools for Solving the Accounting and Management Crisis; and Intangible Finance Standards); developed new tools and new branches of mathematics to make it possible for decision makers to realistically estimate the financial value of service, IoE (the internet of everything) and IoT (the internet of things) projects.
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