NASA and The Silver Tsunami of an Aging Workforce and Why

David Oberhettinger, Chief Knowledge Officer (CKO), NASA/Caltech Jet Propulsion Laboratory delivers a half day workshop where participants will learn:
• How key knowledge is worth retaining and reusing
• The Deliberate Approach vs the Emergent Approach to KM Strategic Planning
• KM practices, tools and methods in retaining knowledge
• An Agile KM emergent approach: an enterprise’s KM strategy is not completely planned and deliberated in advance
• How to adopt methods and tools unique to your organisation
• Building a Business Case for a new KM program
• What factors are important in institutionalising and sustaining the program against the time

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