The use of IC in industry has a track record of some 30 years now beginning with the work of Itami-Sensei in Japan and blossoming in the Americas and in Europe in the 1990s. Have a look at http://www.sveiby.com/articles/icmmovement.htm for a short history of the beginnings. For SME related look at www.ia-centre.org.uk If it is of interest I would be happy to share more. My background is R&D, Business Management and finally ICM with Dow Chemical 1976-1999 and consultancy and mentoring in all aspects related to ICM from 1999 - present. I live in Bangkok, Thailand.